Your Debt Recovery Experts

Chasing for payment? Recognise these characters?

‘Our Favourites’ We all love our customers who pay to terms, we don’t need to remind them, payment comes through before or on the due date and we all want more of these customers, these are our favourites. ‘The Busy Guys’ We’ve all learnt to manage the customers who ‘thought they’d paid’, ‘meant to pay’ or …

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Collecting Debt from Individuals

We are often asked, as a mercantile agency, how we approach collecting debt from individuals. The Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) have produced a guideline. This guideline helps us to understand how the Commonwealth consumer protection laws apply to debt collectors, as well as in house …

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