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Collecting Debt from Individuals

We are often asked, as a mercantile agency, how we approach collecting debt from individuals. The Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) have produced a guideline. This guideline helps us to understand how the Commonwealth consumer protection laws apply to debt collectors, as well as in house …

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Interview with dispute resolution Lawyer, Su-Ann Loh

Su-Ann Loh is the Director of Dispute Resolution at Lewis Holdway Lawyers & lawyer to Kearley Lewis, mercantile agency. In this interview, Su-Ann shares the issues that she most frequently comes across, as well as her tips on how to avoid having debt collection issues. Su-Ann works across both organisations within the Lewis Holdway community, and therefore …

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