How we can help
Debt collection agencies such as Kearley Lewis have an important role to play when businesses are not being paid for work they have completed. We do what businesses often don't have the time or resources to do - recover outstanding debts for clients.
If you are having trouble with late payers, here are some steps to consider.
Weigh up your options
We often hear from business owners, credit or finance teams when invoices are not being paid, despite work having been completed or goods having been delivered. Businesses in this position typically face a number of dilemmas:
- They often say they do not have time to follow up bad payers, although they know that the longer an invoice goes unpaid, the more likely it could turn into a bad debt.
- Often the debt is not of sufficient size to justify legal action.
- Allocating resources to this kind of work will involve a cost, but no guarantee of recovery.
- This work can be time consuming, unpleasant, and in many cases, unrewarding.
And who wants to make phone calls to chase payments? If this scenario sounds familiar, it is time to act.
The advantages of using our services are:
- We are experts in our field, have a step-by-step process and know from experience that the squeaky wheel gets paid first.
- We work on a commission basis, and are therefore cost-effective as you won't be charged a commission unless your debt is paid.
- We have access to lawyers who specialise in debt recovery, so they can advise you of your legal options at a cost effective price.
Choosing the right debt recovery experts
Debt collection isn't a simple process, so consider the following points before seeking help:
- Having a recommendation from another business or finding a firm who already works with your industry is a good way to source a partner.
- Make sure you engage with a partner who will take the time to understand your business. For example, will one person be working with you, or will there be a call centre managing your debts?
- Engage a firm who understands managing your brand and public relations is just as important as collecting outstanding debts. Anyone contacting your customers should not be damaging relationships, even if you won't be doing business with them again. With online reviews influencing customer's buying decisions, this is becoming more and more important in business today.
Contact us today on our Head Office number: 03 9629 8777 or email email@example.com to discuss how we can assist your business.
We're trusted debt recovery experts, with offices in Melbourne and Brisbane who've been providing personalised collection services since 1993.